Availability engine
Real-time table availability with pacing, so the book never seats more than the kitchen can fire. Instant-confirm slots and hold-for-deposit both supported.
Reservations & Guests
A real-time table-availability engine, a waitlist that quotes honest wait times, and a guest CRM that builds itself from every visit. No per-cover fees, no separate login, no re-keying — the book, the floor and the POS all share one source of truth.
What's inside
Real-time table availability with pacing, so the book never seats more than the kitchen can fire. Instant-confirm slots and hold-for-deposit both supported.
Add walk-ins, quote an honest wait, and text guests when their table is ready — the wait time is computed from actual turn times, not a guess.
Every reservation and closed check writes to the guest profile: visit count, lifetime spend, allergies, notes and VIP tags — auto-merged by phone and email, with an auto-"regular" tag at five visits.
Allergies, seating preferences and occasion notes ride the reservation to the host stand and the server, so the table is set right before the guest sits.
Drop a booking widget on your own website. Guests book with no login; the reservation lands on the host stand in the same second, with confirmation SMS and email queued automatically.
Flat-rate on the Service tier and up. You pay per location, not per guest who walks through the door — the opposite of the reservation incumbents.
Live floor plan
Seat parties, quote waits and turn tables on a live floor plan that stays in sync with the book and the POS. A table's status — open, seated, check dropped, paid — is the same fact everywhere in Mise.
One source of truth
When a check closes on the POS, the guest's visit count and lifetime spend update in the same second — no nightly export, no CRM that's always a day behind. Marketing segments, VIP recognition and reservation notes all run on data that's actually current.
Retire the point solution
Get the availability engine, the guest CRM and the booking widget — inside the system that already runs your restaurant, with no per-cover fees.